Big Arms Swimmers

Swim Lesson Agreement

Thank you for choosing Big Arms Swimmers! We are very excited to be included in your swim lesson journy. Please read through this agreement and provide an electronic signature by checking the box on the form.

Our Contact Information:

luke@bigarmsswimmers.net

714-576-5999

 

Policies & Procedures

 

1, Payment and Pricing of Swim Lesson

You will not be charged for your swim lessons until AFTER your 1st swim lesson. It is very important to us that your instructor is perfect for your family.

If you are unsatisfied with your swim instructor after you take your first lesson please email us at luke@bigarmsswimmers.net  within 72 hours of your first swim lesson, before a second lesson takes place.

Our standard pricing is $450 for 6 hours of swim lessons. We do have a discounted rate of $300 for 6 hours of lessons. This discounted rate applies to all clients who refer 5 friends to our program. The referrals do not necessarily need to sign up for swim lessons, they just need to be local families that may be interested in swim lessons. This refer form must be filled out by the evening of the 1st swim lesson.

2. Lesson Packages. 6 Hours of Lesson

All swim lesson packages are paid in groups of six hour increments with all scheduling done in 30 min increments. If additional lessons are received after the 6 hours, the clients will be charged after the 1st lesson of every new package. It is the clients responsibility keep track of when new packages are starting.

3. Swim Lesson Payment Policies

A valid credit card is required to complete your swim lesson registration but you will not be charged for the lesson package until after your 1st lesson. All lessons must be prepaid via credit card to ensure an instructor can accommodate the duration of the lessons and help give our instructors a more predictable schedule since they are commuting to individual pool location. We only accept one credit card per registration. Any money given to an instructor directly is considered a tip.

4. Registration Fee

There is a $35 annual registration fee for each family enrolled in swimming lessons with Big Arms Swimmers. The fee is paid prior to assigning the swim instructor to you.

5. Refunds

Registration Refund: The registration is 100% refundable if Big Arms Swimmers does not provide a swim instructor to meet your needs.

Swim Lesson Refunds: One the swim lesson package has been paid for (after the 1st lesson), the only refund that will be given is a lesson credit that will be expire after the summer of the next year. This lesson credit can be transferable to other clients.

6. Swim Instructors

We will assign a swim instructor to your lesson package based upon your location, availability, and the age and ability of the swimmer.

7. Tardiness

In the event the clients is late to a schedule lesson, the swim instructor will shorten the lesson and end at the original ending time.

8. Parental Supervision

For swimmers less than 18 years of age, we require that a parent/guardian maintain direct supervision at all times during the lessons.

9. Cancellations and Make­ups

You are required to provide 24 hours’ notice to cancel a lesson, unless the cancellation is due to weather conditions. In the case of a cancellation due to weather conditions you have to give at least 3 hours notice. If a lesson is cancelled without proper notice, that lesson time will be forfeited. Lessons cancelled with proper notice, or cancelled due to weather, may be rescheduled with your instructor. We allow 2 rescheduled lessons for each lesson package, any additional reschedules will result in forfeiture of that lesson time. This policy is

in place as our instructors often pre­book new lesson packages to begin after their current lesson packages are scheduled to be completed; allowing multiple reschedules would interfere with the new lessons.

Reschedules are not allowed for individuals in group lessons unless the entire group decides to reschedule the lesson and does so within 24 hours of the group lesson. If an individual misses a group lesson, they forfeit that lesson.

10. Cancellations Due to Weather

Lessons may be rescheduled if cancelled due to inclement weather (cold and rainy, lightning or dangerous/extremely inclement weather). High temperature is not considered a valid reason to cancel due to weather. Please contact your instructor at least three hours before the lesson start time if you need to cancel due to weather.

11. Cancellation by Big Arms Swimmers. We reserve the right to cancel the swim lessons without refund if the swimmer is extremely disorderly, inappropriate and/or creates a risk of harm to his or herself or others. Inappropriate conduct includes, but is not limited to the following: biting, scratching, spitting, excessive crying and yelling. If a lesson is cancelled due to the inappropriate conduct of the swimmer, the remaining lessons will be forfeited

12. Pool Conditions

Pool temperature must be a minimum of approximately 80 degrees to ensure student comfort and an environment conducive to learning to swim.  We reserve the right to cancel or cut short the lesson without refund due to inadequate pool temperature or unsanitary pool conditions.

13. Non­Solicitation Agreement

The parent/student relationship is with Big Arms Swimmers. To solicit a Big Arms Swimmers to schedule lessons outside of the Big Arms Swimmers program is illegal and may cause the instructor to lose his or her job with Big Arms Swimmers and we may pursue further legal action due to the instructors breach of contract. Students, parents, and guardians will not circumvent the Big Arms Swimmers program.

14. Multimedia Release. I grant Big Arms Swimmer School the unlimited right to use and/or reproduce photographs, recorded video, and/or the voice of me, my family and child(ren), in any legal manner and for the internal or external promotional and informational activities of Big Arms Swimmers, including but not limited to print, publicity, advertising, and web content. I further understand that by signing this release, I waive any and all present or future compensation rights to the use of the above stated material(s).

15. Assumption of Risk

I understand, agree and acknowledge that there are risks inherent in the sports activities conducted by Big Arms Swimmers including, but not limited to, paralyzing injuries, brain injuries, and death. These activities may be of a hazardous nature and/or may include activities such as swimming, diving, and a variety of strenuous exercise and physical activities. With the full understanding of the facts, I state that to the best of my knowledge, the students registered have no medical, physical, or emotional health conditions that would hinder or prevent his/her participation in Big Arms Swimmers programs. I hereby knowingly assume the risk of any injury to  the students registered that could result from their participation in Big Arms Swimmers activities.

16. Waiver

I understand, agree and acknowledge that swimming can be dangerous and the facilities at which a lesson takes place may contain hazards that could result in your injury or death or damage to your property. The equipment used at a lesson could cause your injury or death or damage to your property. Your instructor could cause your injury or death or damage to your property. You assume all risk of injury, death, and property damage related to all lessons scheduled through Big Arms Swimmers. Big Arms Swimmers does not inspect or maintain any facilities at which any lesson takes place, does not provide any equipment used at any lesson, and is not responsible for the behavior of any client or instructor. By scheduling a lesson, you are agreeing that Big Arms Swimmers has no liability whatsoever for any injury, death, or property damage suffered by you or any of the students registered in connection with such lesson.

17. Liability Release

As the legal parent or guardian, I release and hold harmless Big Arms Swimmers, its owners, operators, and instructors from any and all liability, claims, demands, and causes of action whatsoever, arising out of or related to any loss, damage, or injury, including death, that may be sustained by the students registered and/or myself, while in or upon the premises or any premises under the control and supervision of Big Arms Swimmers, its owners, operators, instructors, lifeguards, and pool hosts. In no event shall Big Arms Swimmers be liable for any injury, loss, claim or damages (including indirect, special, exemplary, punitive, incidental, or consequential damages) of any kind, whether based in contract, tort, or otherwise, which arises out of or is any way connected with (I) any use of the services, the site, or its content, (II) any failure or delay (including, including but not limited to, the use or inability to use any component of the services) or (III) the performance or non­performance of any instructor or client in connection with the services, even if Big Arms Swimmers has been advised of the possibility of such damages.

18. Electronic Signature

The Swim Lessons Agreement is an electronic contract that governs your use of and access to the Big Arms Swimmers website and services. Upon agreeing to the Swim Lessons Agreement when completing the swim lessons registration form, you acknowledge that you understand and agree to be legally bound by the Swim Lessons Agreement and the terms, conditions and notices contained or referenced herein. Checking the box creates an electronic signature that has the same legal force and effect as a handwritten signature.